Allen-Bond, Jacqueline.     Business Calls [Text] : учебное пособие / J. Allen-Bond, A. Vaugan, N. Heyen. - [S. l.] : Longman, 2000. - 80 p. - ISBN 0-582-08418-0 : 750 р. Аннотация: BUSINESS CALLS is part of a series designed to improve the communication skills of professional people involved in international business. The series is suitable for classroom use or self-study. A cassette tape is available for each book. Telephoning is an area of English that students often find very intimidating. Handling telephone calls in English is also one of the most important skills for international businesspeople to learn. BUSINESS CALLS teaches the basic skills involved in making and receiving telephone calls. The text contains listening activities which encourage students to respond appropriately to tape cues and to simulate phone calls with each other. BUSINESS CALLS will help students to approach the use of the telephone with confidence, whether they are simply answering a ringing phone, taking a message or using the telephone to arrange a business meeting. Доп.точки доступа: Vaugan, Andrew; Heyen, Neil Свободных экз. нет